Experience
First Class Trader Support by Licensed Professionals
All
of the necessary information and assistance our customers
need to make trades are provided by our Trader Support
team. Trader Support account executives are on-call to
assist our direct access traders with any problems they
encounter and to answer any questions they might have.
Customers can
reach Trader Support at 1.800.327.1883 or 214.939.0110.
Each
member of our Trader Support team is a
fully licensed registered representative,
employee of
Scottsdale Capital Advisors, capable of executing
your buy/sell orders if your system goes
down or if you are simply away from your
computer and need to place an order.
Our Trader
Support team will help you during all stages of your
trading:
- Software
installation
- Instructions
in the use of our software trading tools
- Manually
entering buy/sell orders
- Account
assistance
- Margin
call explanations
- Trade
Queries
After
you open a direct access trading account
with
Scottsdale Capital Advisors, you will
be given the direct numbers and ICQ's
for our Trader Support staff, for your
convenience, so that you may reach them
in the most rapid and efficient manner.
Back
Office Administration
Our
Back Office Admin is second to none. Meticulous organization
and rapid reaction to account set up, wiring of funds
and all other functions you would expect from a first
class firm.
Extended
Trading Hours
You
may trade on DirectAccessElite from 8:00AM
to 6:00PM US Eastern Time. Any trades
made after the official market close at
4PM US Eastern Time and our close at 6:00PM
will be treated as current day trades.
Please
click here to review the extended
hours trading risk disclosure.
Our
Trader Support team is available throughout these
hours at 1.800.327.1883
FAQ
- Risk/Disclaimers
All
Trades Executed through Scottsdale Capital Advisors (Member: FINRA, SIPC, NASDAQ
and NYSE Arca)
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